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Support Center
We are here to help with Smartclass
Get quick answers, request account support, or reach our team directly. We respond within 24-48 hours on business days.
Response time
24-48 hours on business days
Reset password
Use the reset link on the login screen or email support.
Add or remove child profiles
Manage profiles in the web dashboard. We can help if needed.
Refunds
Review the refund policy and contact support with payment details.
Cancel subscription
Email support to stop renewal and confirm the status.
I cannot sign in.
Ensure you are using the parent account email or username. If it still fails, contact support with your account email.
How do I reset a password?
Use the password reset option on the login screen, or email support for a secure reset link.
How do I delete my account?
Email support with your account email to request deletion. We will verify ownership and confirm when complete.
App name
Smartclass (ShuleSmart Parent)
Developer
Makutano Digital